Goodreads

Have superfans gotten out of hand? (This week in books)

September 13, 2019 by Nathan Bransford Leave a Comment

This week in books! First off, thank you so much to everyone who chimed in with feedback on our community. One thing I learned: people didn’t really know about the discussion forums! Oops. I’m going to endeavor to make those more visible going forward. But seriously, thank you to everyone who chimed in. (And I’d […]

Should authors have more freedom to respond to bad reviews?

July 31, 2019 by Nathan Bransford 22 Comments

When hotels receive good or bad reviews on sites like TripAdvisor, you’ll often see someone from the hotel respond. They may apologize for the experience or clarifying their version of events if the customer didn’t provide the whole story. And when there’s a good review, they’ll thank the reviewer. Meanwhile, in booklandia, the merest whiff […]